Service Workers in the Era of Monopoly Capital

Preface

List of Figures and Tables

1  Introduction
 1 Centrality of Service Work in Contemporary Capitalism

 2 Overview of Book

2  Historical Materialism
 1 Method of Historical Materialism

 2 Mode of Production and Social Formation

 3 Historical Materialist Research

3  Marxism, Class and the Service Industry
 1 Marxist Class Analysis

 2 Marxist Definition of Class

 3 Two Approaches to Class Analysis

 4 Main Classes of Capitalist Mode of Production
 4.1  The Working Class

 4.2  The Bourgeoisie

 4.3  The Petty-Bourgeoisie

 4.4  The Dissolution of the Petty-Bourgeoisie

 5 Summary

4  Service Labour and Value Theory
 1 Marxism, Services, Commodities

 2 The Commodity-Form

 3 Surplus-Value and Service Workers

 4 Surplus Value in the Service Industry

 5 Productive and Unproductive Labour

 6 Increased Surplus-value

 7 Conclusion

5  Retail and the Circulation of Commodities
 1 Circulation of Commodities

 2 Circulation Time and Costs of Circulation

 3 Production in Circulation

 4 Consumption Time and Consumption Period

6  Monopoly Capital and the Sales Effort
 1 Marx on Commercial Capital

 2 The Emergence of Monopoly Capital

 3 Imperialism and Monopoly Capitalism

 4 Imperialism and the Split in the Bourgeoisie

 5 Dependency Theory: Centre and Periphery

 6 Unequal Exchange

7  Two Stages of Production and Realisation
 1 Stage One: Production of Goods

 2 Stage Two: Realisation of Surplus-value

 3 Possibilities for Resistance to Monopoly Capitalism

8  A Marxist Analysis of Outsourcing
 1 Bidvest-Noonan: A Case Study in Outsourcing

 2 Conclusion

9  Cleaning Workers and Surplus Value
 1 Molly Maid: A Case Study

 2 Conclusion

10  Organising Retail and Service Workers
 1 Retail: H&M Workers in Germany

 2 Cleaners in Struggle

 3 Exposure Campaigns and Workers Power

 4 Conclusion

11  Service, Retail and Transport under Socialism
 1 What is Socialism?
 1.1  Workers Power

 1.2  Socialist Mode of Production

 1.3  Socialist Planning

 2 Food Consumption under Socialism

 3 Socialist Integration and Retail Labour under Socialism

 4 Residential Cleaning under Socialism
 4.1  Cleaning Outside the Home

 5 Transportation under Socialism

 6 Conclusion

12  Afterword

Bibliography

Index