Introduction
1. How to tell when you are being a bore
2. How to write an effective thank you letter
3. How to choose a good present
4. How to approach strangers at a party
5. What to do at parties if you hate small talk
6. How to shake someone off at a party
7.How to win people over
8. Whether, and how much, to praise
9. How to successfully disappoint someone socially
10. How to be comfortable on your own in public
11. How to deal with upsets in service situations
12. How to become someone people will confide in
13. How to talk to a bereaved acquaintance
14. How to spill a drink down your front – and survive
15. How to deal with the subtext
16. How to stop worrying whether or not they like you
17. How to be a good guest
18. How to tell someone they have spinach between their teeth
19. How to make people feel good about themselves
20. How to face social catastrophe
