Calming Upset People with EAR

Calming Upset People with EAR

How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict

Conflict Communication Series

by Bill Eddy

Published by: High Conflict Institute Press

Imprint: Unhooked Books

142 Pages, 5.50 x 8.50 x 0.00 in

  • Paperback
  • 9781950057207
  • Published: August 2021

$15.95

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